SURGE KNOWLEDGE BASE
CASE STUDY
The Challenge
A multi-billion dollar organization was struggling to communicate upcoming development and organizational changes to their internal teams, including sales and customer support. The executive board was also unsure of the roadmap.
The Goal
Create a fully customized knowledge base for all departments to access with all documentation, search functionality, and calendar with alerts and announcements linking to their calendars. Allow custom alerts based on seniority.
CUSTOM KNOWLEDGE BASE:
CUSTOM INTERACTIVE CALENDAR:
WORKFLOW:
